The College of Law’s "How to Series” is designed to help you develop knowledge and skills in key aspects of legal practice. This course is about developing good relationships with existing clients in order to expand your business.

Existing clients are an important source of potential future revenue. Existing clients can provide future work opportunities, share information that identifies these future work opportunities, and refer you to other potential clients. In fact, repeat business from existing clients may often be more lucrative than new client business.

By the end of this course you will be able to:

• identify why existing clients are good prospects to grow revenue
• outline how clients become pre-disposed to using the firm again, and
• employ behaviours likely to encourage "repeat business"..

This course is equivalent to 1 CPD hour.

You can purchase this content at any time, and will have access to the content for six months after purchase.