Professionals need to adjust their style of writing when they encounter a high conflict client. This course explores the technical improvements that a legal professional can make to their writing to reduce the burden of dealing with a high conflict client. Traditional techniques and document structures may escalate conflict and even make the professional writer the next target of blame.

By the end of this course you will be able to:

• recognise high conflict clients
• adjust how you communicate
• understand writing approaches for high conflict people.

This course is equivalent to 1 CPD hour.

You can purchase this content at any time, and will have access to the content for six months after purchase.