Good client communication skills are essential for successful legal practice. Face-to-face interactions are often the key to building and maintaining successful client relationships. These interactions may be used for taking instructions, advising, obtaining witness statements, and many other purposes.

In this short course, you will learn about the stages of an interview, and how to prepare for a client interview. By the end of the course, you’ll be able to:

• Prepare for a client interview.
• Apply a variety of communication techniques during a client interview.
• Recognise how to manage client expectations.
• Identify and illustrate the five stages of an interview.

At the end of this on-demand course, you may claim 2 CPD hours.

You will have access to this course for six months from the date of purchase.